SOBC Fix Feedback Faster

A simple, practical tool to improve chats, handovers, and meetings. Map S–O–B–C, pick one lever (S/O/C), and see faster turnarounds with higher trust.

SOBC: Fix Feedback Faster—Diagnose in 60 Seconds

A simple S–O–B–C canvas to improve messages, meetings, and momentum.

Download SOBC Canvas (PDF)

Practice SOBC to separate facts from feelings and choose better actions. One page, three levers—use it daily to communicate clearly and get work done faster.

What is SOBC?

  • Stimulus — the trigger (what/where/when/tone)

  • Organism — the inner lens (appraisal, emotion, belief, goal)

  • Behavior → Consequence — what we do, and what follows

When to use it

  • Chat feedback feels rude or vague

  • Handover / brief confusion

  • Meeting silence after public critique

How to use (60 seconds)

  1. Write S exactly (quote the message).

  2. Note O (what it meant to you/them).

  3. Capture B (observable reply/action).

  4. Log C (outcome/time/trust).

  5. Pick one lever: change S, prime O, or redesign C.

Quick drill

“You get: Need it ASAP!!!” → First, rewrite S with specifics + time.
Then prime O (assume quality request). Align C (recognize progress).

Manager play (1-minute)

In stand-up, each member rewrites one message using SOBC.
Share which lever you chose and why.

What you’ll improve

  • Fewer defensive replies and escalations

  • Faster turnarounds and clearer ownership

  • Higher trust in feedback loops

Download

  • Download Canvas (DOCX) – editable for teams

  • Download PDF – print-ready, 1 page

Watch (4:30)

 

SOBC: Fix Feedback Faster—diagnose in 60s and choose the right lever.

FAQ: SOBC Canvas for Better Workplace Communication

Download SOBC Canvas (PDF)

Practice SOBC to separate facts from feelings and choose better actions. One page, three levers—use it daily to communicate clearly and get work done faster.